FAQ
Where do you ship?
Where do you ship?
We currently ship in the US through USPS or UPS. Shipping rates are determined based on package size, weight, and final destination. All shipments include tracking and insurance up to $100. Tracking information will be sent to customers upon shipment.
What if my item breaks in the mail?
What if my item breaks in the mail?
While we take every precaution to ensure the safe arrival of your item, we know that sometimes mistakes happen. If your order arrives damaged, kindly send photos of the item and packaging to hello@withlovehomegoods.com, and we will reach out to you promptly to find a resolution.
Can I pick my purchase up rather than have it shipped?
Can I pick my purchase up rather than have it shipped?
Yes! If you'd prefer to pick your order up at the Brooklyn showroom, select 'pick up' at checkout and make an appointment here. Kindly note that items not picked up within 30 days of purchase may be relisted for sale. Please coordinate with us directly if you need additional time for pick up.
Are items sold individually or by the set?
Are items sold individually or by the set?
Both! Please view the description of the item. If it displays a "set of #" then it is sold by the set. If it displays "sold separately" & "# available" then the items are sold individually. If you do not see either, then it is just one individual item.
Do you accept returns?
Do you accept returns?
Due to the bandwidth of our small business and the one-of-a-kind nature of each vintage piece, all sales are final and we’re unable to accept returns. We do our best to share clear photos and thoughtful descriptions so you can shop with confidence. If you have any questions or would like additional details before purchasing, please don’t hesitate to reach out!





